Shipping policy

Shipping Policy

Effective Date: November 10, 2026

At BakeForm Pro, we believe the excitement of baking should begin when you choose your mold, not when you are trying to understand complicated delivery charges. Our shipping policy is designed to make order costs clear and help customers know what to expect after checkout.

This policy applies to purchases made through www.calvenoralia.com.

1. Shipping Rates

We offer the following shipping structure:

  • Orders of $10.00 or more: Free shipping.

  • Orders below $10.00: A flat shipping fee of $5.99.

The applicable shipping charge will be displayed during checkout before payment is submitted.

If an order contains multiple items, the merchandise subtotal used to determine shipping eligibility will be calculated by the checkout system. Any applicable taxes, discounts, or promotional adjustments will be displayed before you complete your purchase.

2. Order Processing

After you place an order, our store begins the process of reviewing the order details and preparing the selected baking molds for fulfillment.

Processing may include:

  • Confirming the order information.

  • Reviewing payment authorization.

  • Checking product availability.

  • Preparing the items for packaging.

  • Arranging handoff to the shipping carrier.

Order processing time is separate from carrier transit time. A shipping confirmation or tracking number may be sent after the order has been handed to the carrier or when tracking information becomes available.

3. Shipping and Delivery Estimates

Any estimated shipping or delivery timeframe shown on a product page, at checkout, or in an order confirmation should be reviewed before purchase.

Delivery estimates are provided as planning information and may be affected by carrier capacity, weather, public holidays, high-volume shopping periods, incorrect addresses, and other circumstances beyond our reasonable control.

We do not promise a specific delivery date unless that date is expressly confirmed as guaranteed.

Where no shipping time is clearly stated, we will comply with applicable federal requirements, including the FTC Mail, Internet, or Telephone Order Merchandise Rule. In general, that rule requires a reasonable basis to expect shipment within 30 days after receiving a properly completed order when no shipment period is stated.

4. Tracking Information

When tracking is available, we may send tracking details to the email address provided at checkout.

Please allow time for the carrier's tracking system to register the package after shipment. A tracking number may initially show limited information or may take time to display the first scan.

If you have not received tracking information and would like an update, contact contact@calvenoralia.com with your order number.

5. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Before submitting an order, please review:

  • Recipient name.

  • Street address and apartment, suite, or unit number.

  • City, state, and ZIP code.

  • Contact information, if requested.

If you notice an error, contact us immediately. We will make reasonable efforts to correct the address before the package enters the carrier's network, but changes cannot be guaranteed after dispatch.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law and where those costs are reasonably attributable to the incorrect information.

6. Delayed or Undelivered Packages

If your package appears delayed, please first review the tracking information for the latest carrier update.

If tracking has not changed for an unusually long period, the package is marked delivered but cannot be located, or the delivery appears to have failed, email us at contact@calvenoralia.com.

We may ask you to confirm the delivery address and provide relevant details so we can investigate with the carrier.

If we cannot ship an order within the time required by applicable law or within the delivery period represented at purchase, we will provide the legally required notice and options. Depending on the circumstances, customers may be offered the choice to consent to a delay or cancel the unshipped order for a prompt refund.

7. Lost, Damaged, or Incorrect Shipments

If your order arrives with visible damage, appears to be missing an item, or contains a product different from what you ordered, please contact us promptly.

Include your order number and a description of the problem. Photographs of the package and product may help us investigate.

We will review the matter and work toward an appropriate resolution, which may include a replacement, refund, or other remedy depending on the circumstances and applicable law.

8. Multiple Shipments

In some cases, products in one order may be fulfilled separately. If this happens, tracking information may be provided for each shipment when available.

A split shipment does not create an additional shipping charge unless the checkout page clearly disclosed and the customer accepted an applicable charge before purchase.

9. Shipping Destinations

Available shipping destinations and any restrictions will be displayed during checkout. If a destination cannot be selected, we may not currently be able to deliver to that location.

For international destinations, if offered, customers may be responsible for applicable customs duties, import taxes, or other charges unless checkout expressly states otherwise.

10. Customer Support

For shipping questions, order updates, or delivery concerns, contact:

BakeForm Pro
2901 E Harmony Rd
Fort Collins, CO 80528
United States
Email: contact@calvenoralia.com
Website: www.calvenoralia.com

Please include your order number in your message so we can identify the shipment.

11. Policy Updates

We may update this Shipping Policy when our fulfillment arrangements, delivery services, or legal obligations change. The current version will be published on our website with its effective date.

Any change will be subject to applicable law and will not remove rights relating to an order that have already accrued.